Do I need to sign up for an account?

No, as a patient you actually don’t need to create an account with us to see your provider. You can simply go to your providers url ( that was sent to you prior to your appointment. You will check in and your provider will start the call when they are ready.

Is Doxy.Me secure?

All data is encrypted, patient sessions are anonymous, we can’t trace your device’s address or locate you, and no patient-specific data is stored or recorded. We use the AES cipher with 128-bit keys to encrypt audio/video, and HMAC-SHA1 to verify data integrity.

How do I get rid of an echo?

The following steps should be done by you and your provider: 1. Use headphones 2. Reduce the volume of speakers 3. Move the microphone away from the speakers